Privacy Policy

Last Updated: August 15, 2026

At Adimo Tech LTD, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, or contact us.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information You Provide Directly

When you place an order, contact us, create an account, or otherwise interact with our website, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order details
  • Products purchased
  • Information you provide when contacting customer support
  • Information you provide when requesting a return or refund

Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method you use, the applicable payment provider may collect payment information such as card or transaction details.

Adimo Tech LTD does not intentionally store complete credit or debit card numbers on its website servers.

Payment providers process payment information according to their own privacy policies and security practices.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate location information
  • Pages visited
  • Website interactions
  • Referring website
  • Date and time of visits
  • Diagnostic and technical information

This information may be collected through cookies, analytics tools, security services, and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Process payments
  • Ship products
  • Provide order confirmations and shipping updates
  • Provide customer support
  • Respond to questions and requests
  • Process returns, refunds, and replacements
  • Maintain and improve our website
  • Improve our products and services
  • Detect and prevent fraud
  • Protect the security of our website
  • Resolve disputes
  • Comply with applicable legal and regulatory requirements
  • Maintain business and transaction records

We only use personal information for legitimate business purposes consistent with the purposes described in this Privacy Policy.

3. Order and Transaction Information

When you purchase a product from us, we may retain information relating to the transaction, including:

  • Order number
  • Products purchased
  • Purchase date
  • Order value
  • Shipping information
  • Billing information
  • Payment status
  • Return or refund information
  • Communications relating to the order

This information may be retained as necessary to fulfill orders, provide customer support, process returns and refunds, maintain business records, prevent fraud, resolve disputes, and comply with applicable legal requirements.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be used to:

  • Keep products in your shopping cart
  • Maintain website functionality
  • Remember preferences
  • Support checkout functionality
  • Maintain account sessions
  • Understand website usage
  • Improve website performance
  • Help protect the website from fraudulent or unauthorized activity

You may be able to control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of parts of our website, including shopping cart or checkout features.

5. WooCommerce and Website Services

Our website uses WooCommerce and related website technologies to provide online shopping, product management, checkout, order processing, and related functionality.

Information necessary to process your order may be stored and processed through our website and related service providers.

These services may process information according to their own privacy policies and terms.

6. Payment Providers

We may use third-party payment providers to process transactions.

Payment providers may receive information necessary to:

  • Authorize payments
  • Process transactions
  • Prevent fraud
  • Verify transactions
  • Provide payment services
  • Process refunds

Payment providers may process your information according to their own privacy policies and terms.

For information about payment methods available through our website, please review our Payment Policy.

7. Shipping and Fulfillment Providers

To fulfill and deliver your order, we may share necessary information with shipping, delivery, logistics, and fulfillment providers.

This information may include:

  • Name
  • Shipping address
  • Phone number
  • Email address
  • Order details
  • Tracking-related information

These providers use the information as necessary to provide their services.

8. Service Providers

We may share limited personal information with trusted third-party service providers that help us operate our business.

These may include:

  • Payment processors
  • Shipping and delivery providers
  • Fulfillment providers
  • Website hosting providers
  • WooCommerce-related services
  • Analytics providers
  • Security and fraud-prevention services
  • Customer support services
  • Email and communication providers
  • Technology and infrastructure providers

We only share information reasonably necessary for the applicable business purpose.

9. Information We Do Not Sell

Adimo Tech LTD does not sell or rent your personal information to third parties.

We may share information with service providers when necessary to operate our website, process orders, provide services, prevent fraud, or comply with legal obligations.

10. Marketing Communications

If you voluntarily subscribe to promotional communications from Adimo Tech LTD, we may send you information about:

  • Products
  • Promotions
  • Special offers
  • New products
  • Other marketing communications

You can unsubscribe from marketing emails at any time by using the Unsubscribe link included in the email.

You may also contact us to request that your information no longer be used for promotional communications.

Transactional communications, such as order confirmations, shipping notifications, refund notifications, and other messages necessary to complete or support your transaction, may still be sent when appropriate.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information may depend on factors such as:

  • Whether you have an active customer relationship with us
  • Whether the information is necessary to fulfill an order
  • Whether the information is required to provide customer support
  • Whether the information is needed to process a return or refund
  • Legal or regulatory requirements
  • Accounting and business record requirements
  • Fraud prevention and security needs
  • Dispute resolution

When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.

12. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of information transmitted to or stored by us.

13. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

14. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

These third parties operate independently from Adimo Tech LTD and may have their own privacy policies and terms.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

15. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your information is used
  • Opt out of certain marketing communications
  • Exercise other rights available under applicable privacy laws

These rights are subject to applicable legal limitations and exceptions.

To make a privacy-related request, contact us using the information provided below.

16. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include:

  • The right to know what categories of personal information are collected
  • The right to request access to certain personal information
  • The right to request correction of inaccurate personal information
  • The right to request deletion of certain personal information
  • The right to opt out of certain types of data sharing or processing where applicable
  • The right not to receive discriminatory treatment for exercising applicable privacy rights

Adimo Tech LTD does not sell personal information.

If you would like to exercise a privacy right, contact us using the information below.

We may need to verify your identity before completing certain requests to help protect your information from unauthorized access.

17. How to Submit a Privacy Request

To submit a privacy-related request, contact us:

Email: info@adimotech.us

Phone: +447401140441

Please describe the nature of your request and provide enough information for us to understand and process it.

Where required by applicable law, we will respond within the applicable legal timeframe.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • Our business practices
  • Our website
  • Services we use
  • Applicable laws
  • Privacy requirements

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically for the latest information about our privacy practices.

19. Contact Information

Business Name: Adimo Tech LTD

Email: info@adimotech.us

Phone: +447401140441

Business Address:
Houghton, Carlisle CA6 4JB, United Kingdom

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM Mountain Time (MT)
Saturday: Closed
Sunday: Closed

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Email: info@adimotech.us

Phone: +447401140441

You can also visit our Contact Us page.